Returns and refund policy - Welding Consultant | Welding Consultancy

Return and refund policy

Thank you for shopping at Welding Consulting.

If for any reason you are not completely satisfied with your purchase, please refer to our refund policy.

The following terms and conditions apply to all products purchased from us.

Interpretation and definitions


Words whose first letter is capitalised shall have their meaning defined in accordance with the following terms. The following definitions have the same meaning regardless of whether they appear in the singular or plural.


For the purposes of this Returns and Refunds Policy:

Company (referred to in this Agreement as "Company", "We", "Us" or "Our") means Welding Consulting, ul. Strzelińska 23/3 60-169 Poznan.

Good view the items for sale on the Website.

Procurement signify your request to purchase Goods from us.

Work refers to the Website.

Website refers to Welding Consulting, available at

TMeans the person accessing or using the Service, the company or other legal entity on whose behalf such person is accessing or using the Service, as the case may be.

Your cancellation rights

You have the right to cancel your Order within 30 days without giving any reason.

The period for cancellation of the Order is 30 days from the day you receive the Goods or from the day your nominated third party who is not a carrier takes possession of the delivered product.

To exercise your right of withdrawal, you must inform us of your decision by a clear statement. You can inform us of your decision by:

  • By telephone number: +48 508 052 072

We will refund you no later than 14 days from the day we receive the returned Goods. We will use the same means of payment that you used when placing your order and you will not incur any charges for such a return.

Conditions for returns

For the Goods to be eligible for return, please ensure that:

  • The goods were purchased within the last 30 days
  • The goods are in their original packaging

The following Goods are not returnable:

  • Delivery of Goods made to your specification or clearly personalised.
  • Delivery of Goods which, due to their nature, are not returnable, are perishable or have expired.
  • Delivery of Goods whose packaging is not returnable for health or hygiene reasons and which have been opened after delivery.
  • Delivery of Goods which, by their nature, become inseparable from other things after delivery.

We reserve the right to refuse to return any goods that do not meet the above return conditions at our sole discretion.

Only Goods at the regular price are returnable. Unfortunately, Goods on sale are not returnable. This exclusion may not apply in your case if it is not permitted by applicable law.

return of goods

You are responsible for the cost and risk of returning the Goods to us. Goods should be sent to:

  1. Strzelińska 23/3 60-169 Poznań

We cannot be held responsible for damage to or loss of Goods in return postage. We therefore recommend an insured and traceable postal service. We cannot issue a refund without actual receipt of the Goods or proof of receipt of return postage.


If the Merchandise was marked as a gift upon purchase and then sent directly to you, you will receive a gift credit of the value of the return. Upon receipt of the returned product, the gift voucher will be sent to you.

If the Goods were not marked as a gift at the time of purchase or the gift giver has had the Order sent to him/herself for transfer at a later date, we will send a refund to the gift giver.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By telephone number: +48 508 052 072
Contact us:
+48 508 052 072

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